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Contact

Cancellation Policy

Cancellation & Refund

Cancellation fees are calculated from the day written notification is received. The penalties are as follows:

  • Within 45 days to 15 days prior to arrival 35 % of the total invoice.
  • Within 15 days to 7 days prior to arrival 50 % of the total invoice.
  • Less than 7 days prior to arrival will no refund.

(Remark: If refund needed, surcharge would be deducted upon deposit which made the bank transfer exchange rate.)

Refund

After commencement of travel, no refund in full or in part will be given for services included in the programs and not utilized by the clients.